Frequently Asked Questions | Castell Security Ltd

Frequently Asked Questions

We understand that choosing the right security provider is an important decision. Below are answers to some of the most common questions we receive regarding our security services across Wales and the UK.

Are your security personnel SIA licensed?

Yes. All security personnel supplied by Castell Security Ltd hold the appropriate SIA (Security Industry Authority) licences required for their role. We ensure our staff remain fully compliant with industry regulations and maintain the highest professional standards.

Do your security officers have First Aid training?

Yes. Our personnel hold up-to-date Emergency First Aid at Work certification, ensuring they can respond effectively to medical incidents and emergencies while on duty.

Are you CHAS Accredited?

Yes. Castell Security Ltd is proud to be CHAS Accredited (The Contractors Health and Safety Assessment Scheme).

CHAS accreditation demonstrates our commitment to maintaining the highest standards of health and safety, compliance, risk management, and professional service delivery.

Our accreditation provides clients with additional confidence that we operate in accordance with recognised industry standards and best practices, particularly when working within construction environments, commercial settings, and high-risk sectors.

What security services do you provide?

Castell Security Ltd provides a wide range of professional security services, including:

Manned Guarding Services
Mobile Security Patrols
Door Supervision
Event Security & Stewarding
Construction Site Security
Holiday Park Security
Gatehouse Duties
Film & TV Security
Traffic Management

Do you provide security services across Wales?

Yes. We provide professional security services throughout North Wales, Mid Wales, and South Wales, as well as selected locations across North West and South West England.

What areas do you cover?

We cover locations throughout:

North Wales
Mid Wales
South Wales
North West England
South West England

Including Bangor, Wrexham, Chester, Liverpool, Manchester, Cardiff, Newport, Aberystwyth, Anglesey, Bridgend, Bristol, and many more.

Do you provide Welsh-speaking security personnel?

Yes. Castell Security Ltd is proud to offer Welsh-speaking security personnel upon request. This helps businesses, public sector organisations, events, and venues provide an inclusive and professional service for Welsh-speaking customers, visitors, and staff.

Can you provide security for events?

Yes. We provide professional event security and stewarding services for:

Festivals
Concerts
Sporting events
Corporate functions
Community events
Agricultural shows
Private events

Our teams can assist with crowd management, access control, ticket checking, stewarding, and incident response.

Do you provide construction site security?

Yes. Our construction site security services help protect sites, equipment, materials, and personnel from theft, vandalism, trespassing, and unauthorised access.

As a CHAS Accredited company, we are committed to maintaining the highest standards of health and safety while working with contractors, developers, and construction companies throughout Wales and the UK.

Can you provide holiday park security?

Yes. We work with holiday parks, leisure resorts, caravan parks, and seasonal accommodation providers to deliver professional security services, including patrols, gatehouse duties, access control, and out-of-hours security cover.

Do you offer mobile security patrols?

Yes. Our Mobile Security Patrol Services provide a cost-effective way to protect premises through scheduled or random patrols, perimeter checks, locking and unlocking services, and incident reporting.

Do you provide door supervisors?

Yes. Our SIA-licensed Door Supervisors provide professional security services for:

Licensed premises
Bars and pubs
Nightclubs
Hotels
Private functions
Corporate events
Festivals and public events

Are your security services available 24/7?

Yes. We can provide security solutions 24 hours a day, 7 days a week, depending on your requirements.

Can you provide short-notice security cover?

We understand that security requirements can sometimes arise at short notice. Contact our team and we will always do our best to provide a suitable security solution as quickly as possible.